Kia Recalls Thousands of SUVs Due to Headlight Failure: What Owners Need to Know to Stay Safe

In late 2023, Kia America announced a major safety recall affecting over 320,000 SUVs across the U.S. due to a critical headlight failure issue. The recall, confirmed by the National Highway Traffic Safety Administration (NHTSA), targets specific 2020–2023 model-year vehicles, including the popular Sorento, Telluride, and Sportage lines. The root cause? A software glitch in the headlight control module that can cause headlights to unexpectedly shut off while driving—at night or in low-light conditions—severely impairing visibility and increasing crash risks. For affected owners, this isn’t just an inconvenience; it’s a direct threat to road safety. Here’s everything you need to know to protect yourself, understand the recall, and take action.

Why Are These Kia SUVs Being Recalled? The Technical Root Cause

The recall stems from a flaw in the headlight control module (HCM) software, a component responsible for regulating when and how headlights activate. In affected vehicles, the HCM may enter a “fail-safe” mode after detecting a temporary electrical glitch—like a voltage drop during driving. Once in this mode, the system incorrectly interprets normal electrical fluctuations as a permanent fault, shutting off the headlights entirely.

This isn’t a minor issue. Headlights are a primary safety feature, especially after dark or in rain, fog, or snow. NHTSA reports indicate that at least 27 accidents and 11 injuries have been linked to the defect, with drivers describing sudden darkness that left them unable to see obstacles, pedestrians, or other vehicles. The problem can occur without warning, making it impossible to rely on the vehicle’s own systems to alert drivers—many report no dashboard warning lights before the failure.

Kia engineers identified the issue after analyzing warranty claims and customer complaints. Testing revealed that the HCM software lacked proper error-handling protocols for transient electrical events, leading to unnecessary shutdowns. Unlike hardware failures (e.g., a burned-out bulb), this is a systemic software problem requiring a reprogram or replacement of the control module.

Which Kia SUVs Are Affected? Checking Your VIN

The recall applies to specific production dates and models. Here’s a breakdown:

  • 2020–2023 Kia Sorento: Approximately 142,000 units built from March 2019 to September 2022.

  • 2021–2023 Kia Telluride: Around 118,000 units produced from January 2020 to September 2022.

  • 2020–2023 Kia Sportage: Roughly 61,000 units manufactured from November 2019 to September 2022.

To confirm if your vehicle is included, use Kia’s official recall lookup tool or visit NHTSA’s recall database (nhtsa.gov/recalls) and enter your 17-character Vehicle Identification Number (VIN). The VIN is located on your driver’s side dashboard (visible through the windshield) or on your insurance card.

If your vehicle is part of the recall, Kia will notify you by mail with instructions. However, don’t wait for the letter—proactive checks are critical, especially if you drive frequently at night.

The Risks of Ignoring This Recall: Why Immediate Action Matters

Headlight failure isn’t just a nuisance; it’s a safety hazard with real consequences. Consider:

  • Reduced Visibility: At 60 mph, you need about 200 feet to stop. Without headlights, you can’t see obstacles until it’s too late.

  • Legal Liability: If you’re in an accident with headlights off due to the defect, insurance companies might question whether you maintained your vehicle—even though the issue is a manufacturer flaw.

  • Secondary Problems: Driving with non-functional headlights could lead to citations (most states require working headlights at night) and higher repair costs if other components are damaged in a crash.

Kia emphasizes that affected vehicles should not be driven until repaired, though many owners report the failure occurs intermittently. If your headlights cut out unexpectedly, pull over safely (use hazard lights if possible) and contact roadside assistance or a Kia dealer immediately.

What Kia Is Doing: Free Repairs and Owner Support

Kia is covering all recall-related repairs at no cost to owners. Dealerships will update the headlight control module software to better handle electrical transients, preventing unnecessary shutdowns. In some cases, if the software update doesn’t resolve the issue, dealers may replace the HCM entirely.

The repair process typically takes 1–2 hours, and Kia will provide loaner cars or rental coverage upon request. Owners can schedule service through Kia’s recall portal, by calling 1-800-333-4542, or by visiting their local dealer.

Importantly, Kia has extended its warranty on the HCM to 10 years or 120,000 miles (whichever comes first) for all affected vehicles, even those not yet recalled. This covers future failures related to the same defect, offering long-term peace of mind.

What Should You Do If You Already Had Headlight Issues?

If your Kia SUV’s headlights have failed in the past—even if you paid for repairs out of pocket—you may be eligible for reimbursement. Kia has established a claims process for owners who incurred costs due to the defect before the recall was announced. To apply, submit documentation (repair invoices, VIN, and proof of ownership) to Kia’s claims department via their website.

Additionally, if you received a recall notice but haven’t scheduled service, don’t delay. The NHTSA tracks recall completion rates, and unresolved recalls can lower your vehicle’s resale value and complicate insurance claims.

Beyond This Recall: How to Stay Proactive About Vehicle Safety

This recall highlights the importance of paying attention to manufacturer communications and proactively checking for recalls. Here are tips to keep your vehicle safe:

  1. Bookmark NHTSA’s Recall Page: Regularly check nhtsa.gov/recalls to see if your vehicle has open recalls.

  2. Sign Up for Alerts: Use NHTSA’s email notification service to get updates on your car’s status.

  3. Read Service Bulletins: Manufacturers often issue technical service bulletins (TSBs) for less urgent issues—these can signal patterns before a full recall.

  4. Listen to Your Car: Unusual behavior (like flickering lights or warning messages) warrants a dealer visit, even if it’s not a known recall.

Kia’s History with Recalls: Context for This Latest Action

Kia, like all major automakers, has issued recalls in recent years—for issues ranging from engine fires to faulty brakes. While this headlight recall is significant, it also reflects Kia’s commitment to addressing safety concerns transparently. The brand has ramped up quality control in recent years, with J.D. Power ranking Kia above average in initial quality for 2023.

Still, this recall underscores that no vehicle is immune to defects. Staying informed and acting quickly on recalls is the best way to protect yourself and your family.

Final Thoughts: Don’t Delay—Get Your Kia SUV Repaired Today

The Kia headlight recall is a serious matter, but it’s also a solvable one. With free repairs, extended warranties, and clear communication from the manufacturer, affected owners have all the tools to resolve the issue. By checking your VIN, scheduling service promptly, and staying proactive about vehicle safety, you can drive with confidence knowing your headlights—your most critical nighttime safety feature—are in good hands.

For more details, visit Kia’s recall page or NHTSA’s database. Your safety, and the safety of others on the road, depends on it.

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